Hi, I'm
Manish Lekra
IT Support Technician
5+
Years Of Experience
10+
Projects Completed
20+
Devices Supported in Network Environment
My Skill Set
Providing reliable IT support through system troubleshooting, network configuration, and efficient user support across enterprise environments
IT Troubleshooting
Diagnosing system and software issues by analyzing errors, reproducing problems, and applying structured troubleshooting methods across multiple environments
Network Fundamentals
Configuring and maintaining networks using TCP/IP, VLANs, and DNS while ensuring secure communication and optimized network performance
System Administration
Managing Windows Server environments including user accounts, group policies, backups, and system configurations to ensure stable operations
Why Choose Me
My Experience Area
Projects
My Amazing Works
Network Infrastructure Design & Deployment Project
Lead Student - Network Design and Implementation
Experience
DoorDash / UberEats
Roles & Responsibilities
• Managed 40+ weekly deliveries while maintaining accurate order tracking and ensuring timely service across multiple digital delivery platforms
• Navigated 100+ delivery routes using GPS tools ensuring efficient route planning and consistent performance across varying traffic and weather conditions
Coloured Contact Lens Store & Eyelash Extension Salon
Roles & Responsibilities
• Built and optimized 50+ Shopify product listings improving product visibility, search rankings, and overall online store performance
• Managed 100+ SKU inventory records ensuring accurate categorization and efficient digital storefront organization
• Designed 20+ promotional creatives using Canva supporting social media campaigns across Instagram and Facebook platforms
Prozglot Solutions Inc.
Roles & Responsibilities
• Upgraded network infrastructure including FortiGate firewalls, switches, and systems improving network reliability and performance
• Configured IP addressing and VLAN segmentation ensuring secure network communication and optimized traffic management across departments
• Generated performance reports using Excel and SharePoint supporting KPI tracking and workflow optimization initiatives
DEGREE
EDUCATION
AEC - Network Manager (LEA.1B)
Autumn 2021 - Summer 2023
B.Tech - Electronics & Communication Engineering
July 2012 - August 2016
Professional Recognition & Feedback
Awesome Service
Testimonial 1
Manager
Awesome Service
Testimonial 2
Manager